We offer a no quibble returns/exchange policy within 14 days. As long as the item is unused, with labels and tags attached (if any), it can be returned for an exchange or a full refund. Refunds are issued for the price of the item including original shipping cost (if any). You will be responsible for return costs. Please add a note inside the package stating your order number and whether you prefer a refund or an exchange. Customers outside the EU: On your customs declaration form, please mark it with “customer return”. If not, the item might be returned to you by the postal service.